Find your members-only content
What to check when a post, video or download still looks locked.
Updated
Check the site and account
Sign in on the website of the creator you joined, using the account you used for the purchase. Signing in to Drate alone does not grant access to every creator’s paid content.
Check what your plan includes
A post, course or video may require a different plan or a separate purchase. Compare the item with your membership’s listed benefits and check whether your membership or pass is still active.
If your access comes from Patreon, make sure the connected Patreon account has an active membership at the right tier.
Still locked?
Contact the creator or Drate support with the creator’s site address, the page you tried to open and the email on your account. A receipt can help locate the purchase. Never send your password or full card details.